Our privacy policy governs the use of your personal data, whether direct contact made through our website, contact form, social media, or any other means of contact.

1. Who is responsible for processing your personal data?
1.1 Your personal data is processed by us and you can contact our company via email at dpo@echounify.com.
1.2 We reserve the right to change this Privacy Policy. Such modifications will be communicated through the website. If you have any questions or comments, you can contact the company via email at dpo@echounify.com.

2. What categories of personal data do we process?
2.1 When you fill out the contact form on our website or get in touch with us, we collect the following data:
• Basic identity information that you provide, such as: name, email address, postal address, phone number.
• Content of your communication and technical details of the communication itself (date and time, etc.
• Preferences regarding the receipt of email communications, such as newsletters, advertisements, etc.
• Electronic identification data, such as IP address.
• Information publicly available on your social media profile and any other personal data you provide to us.

2.2 Whenever you leave us your business card or interact with us at events where we are present, we may collect:
• Basic identity information that you provide, such as name, email address, postal address, phone number, the company you work for, and your position (i.e., when such information is provided or displayed on your business card or an image).

3. For what purposes do we use your personal data?
We process your personal data:
3.1 To provide personalised and efficient information and services requested through the website or any other means of contact.
3.2 To communicate with you as a result of our contact or as a result of your approach through the website or other means of contact.
3.3 To perform statistical analysis so that we can improve our website, products, and services or develop new products and services.
3.4 To comply with legal obligations or to respond to any reasonable request from competent law enforcement agents or representatives, judicial authorities, agencies, or government bodies, including competent data protection authorities. Your personal data may be disclosed to law enforcement agencies or judicial authorities by our own initiative as evidence or if there are reasonable suspicions of illegal acts or crimes committed by you through your registration or use of our website, social media, or any other communication with us.
3.5 To inform a third party in the context of a possible merger, acquisition by or decision of that third party, even if that third party is located outside the European Union.
3.6 To preserve the legitimate interests of the company, its partners, or third parties when your registration or use of the website, social media, or other communication channels may be considered: (a) a violation of any applicable terms of use, intellectual property rights, or any other rights of third parties; (b) a threat to the security or integrity of the website; (c) a danger to the website or any underlying systems of the company or its subcontractors due to viruses, trojans, spyware, malware, or any other form of malicious code; or (d) in any way offensive, obscene, discriminatory, racist, defamatory, malicious, or otherwise inappropriate or illegal.
3.7 For marketing purposes, meaning to provide targeted communications, promotions, offers, and other advertisements from the company and selected partners. We will only send communications, promotions, offers, newsletters, and other advertisements via email or other electronic communication channels if you have explicitly consented to receiving such communications, newsletters, and other advertisements.

4. Why is processing of your personal data legitimate?
4.1 In order to process your personal data for the purpose described in clause 3.1, we request your consent.
4.2 The processing of your personal data for the purpose outlined in clause 3.4 is necessary to comply with legal obligations.
4.3 The processing of your personal data for the purposes described in clauses 3.2, 3.3, 3.6, and 3.7 is necessary for the legitimate interests of the company, which include:
• Being able to adequately respond to your information requests and other inquiries;
• Communicating your personal data to our partners and providing relevant information;
• Allowing us to defend ourselves in legal proceedings;
• Continuously improving our website, social media, products, and services to ensure you have the best possible experience;
• Keeping our website, social media, products, and services protected against misuse and illegal activities;
• Safeguarding our business interests and needs based on market conditions;
• Developing marketing strategies and promoting our products, services, brands, and global marketing of our products and services.
4.4 For the processing of your personal data for the purposes described in clause 3.1, the company, as the controller, requests your consent. By consenting to the processing of your personal data for the purpose of receiving communications, promotions, offers, newsletters, and other advertisements via email or other electronic communication channels, you agree that we are authorised to process your personal data for this purpose in the manner and under the conditions described in this Privacy Policy.

5. What are our quality guarantees?
5.1 We make every effort to process only the personal data that is necessary to achieve the purposes listed under the processing purpose, and your acceptance of the collection, access, and management of your personal data is guaranteed when providing initial consent. This privacy policy is also expressly accepted by the customer upon their prior acceptance of data collection.
5.2 Your personal data is processed only for as long as is necessary for the purposes described above or until you withdraw your consent for us to process it. The company will remove your personal data when it is no longer necessary for the purposes described in the processing purpose, unless there is:
• A primary interest of the company or any other third party in keeping your personal data identifiable;
• A legal/regulatory obligation or administrative/judicial order that prevents the company from removing it.
5.3 The company will take appropriate technical and organisational measures to keep your personal data safe from unauthorised access or theft, as well as accidental loss, alteration, or destruction. Access by company personnel or third parties will only be granted when necessary and subject to strict confidentiality obligations.

6. What are your rights?
6.1 You have the right to request access to all your personal data processed by the company. The company reserves the right to charge an administrative fee for multiple successive access requests that are clearly submitted to cause inconvenience or harm to the company.
6.2 You have the right to request free correction of any of your personal data that is incorrect or inaccurate. If a correction request is submitted, it must be accompanied by evidence of the defective nature of the data for which correction is requested.
6.3 You have the right to withdraw your previous consent, as stated in clause 4.4, to process your personal data.
6.4 You have the right to request the erasure of your personal data if it is no longer necessary in light of the purposes described above, or if you withdraw your consent for us to process it. However, it should be noted that a deletion request will be assessed in relation to:
• Superior interests of the company or any other third party;
• Legal/regulatory obligations or administrative/judicial orders that may contradict such deletion.
Instead of deletion, you can also request that the company restrict the processing of your personal data if and when: (a) you dispute the accuracy of such data; (b) the processing is unlawful; or (c) the data is no longer needed for the purpose described above, but you may need it to defend yourself in legal proceedings.
6.5 You have the right to object to the processing of personal data if you can demonstrate serious and justified grounds relating to your particular situation that justify such objection. However, if the intended processing qualifies as direct marketing, you have the right to object to such processing free of charge and without justification.
6.6 You have the right to receive, in a commonly used and machine-readable format, all personal data you have provided to us.
6.7 If you wish to submit a request to exercise one or more of the rights listed above, you can send an email to dpo@echounify.com regarding any matters related to data subject rights. An email requesting the exercise of a right should not be interpreted as consent to process your personal data beyond what is necessary to handle your request. Such a request must clearly indicate and specify the right you wish to exercise and the reasons for it, when necessary. It must also be dated, signed, and accompanied by a valid scanned copy of your identity card proving your identity. The company will promptly acknowledge the receipt of such a request. If the request is valid, the company should notify you as soon as reasonably possible.

If you have any complaints about the processing of your personal data by the company, you can always contact us using the email address mentioned in the first paragraph of this clause. If you remain dissatisfied with the response received, you are free to file a complaint with the competent data protection authority, namely the data protection authority of the country in which you reside. For more information, please contact us.